The HP printer in the Error state is usually caused when the printing process gets blocked by a system issue. It indicates either the printer is turned off, connection problem or that your HP printer is running low on paper or ink.
All possible methods to fix the HP printer in error state issue with the help of the following steps the problem can be easily fixed.
Steps for Windows10.
Check if the HP printer is online or not?
- Press window + R.
- Enter ‘Control panel’ within the search box and hit ‘OK’.
- Now open hardware and sound.
- Then select the option Devices and Printers.
- Now from the displayed printer list, right-click on your shown HP printer and uncheck the option “use printer offline”.
- If the printer is offline Right-click on your printer and select the option ‘use printer online.
Set the HP printer as the default device
Troubleshooting to resolve the issue:
- Check if the hardware is malfunctioning or not .
- Turn the printer off properly.
- Now connect the printer on to the wall outlet
- Turn the printer ON again.
- Install and run the “HP Print and Scan Doctor” software to detect any issue.
- The software is available on the official HP website.
Set Printer Spooler services as Automatic
- Press Windows + R.
- Now type services.msc and press enter.
- Find Printer Spooler on the appeared list and check itsstatus.
- Double-click over Print Spooler, click the General.
- Go to startup type, click the tab adjacent thereto and choose Automatic
- Now click Apply.
- Now to go to the Recovery Tab.
- Set Restart the Service against First Failure and second failure
- Select Take no Action against Subsequent Failure.
- Select from option “Reset fail to count after” up to 1 day.
- Select from ‘“Reset service after” for 1 minute.
- Now click Apply then ok to save the changes.
Clear the Print Spooler files
- First Go to the Local Disk (C)
- Now click window>System32>Spool, and then choose Printers.
- Delete all the files here.
- Now go to Local Disk(C drive)>Windows>System32>Spool>Drivers>W32x86.
- Now delete all the files.
- Go back to Printer Spooleragain, right-click on it and restart it.
Reinstall or update theHP Printer Drivers
- Go to Control Panel
- Locate your printer in the Device and Printer tab.
- Click on the ‘add local printers’ option and click on next and follow the process.
- This will search and install your printer’s driver.
- You can visit the official HP website.
- Enter your correct printer model number and download its respective drivers.
- Additionally, download the HP smart app to assist you in the installation of your driver.
- Finally after successful installation of your drivers.
- Green check will ensure that your printer is online.
- Finally, your printer is installed and is ready to use.
Check the connections
- A wireless printer then ensures the network lights are glowing perfectly or the way they should be.
- For wired printers check if the wires are loose.
- For wireless printers, restart the router.
Steps for Mac devices
- Disconnect the printer from your MAC device.
- Turn off the printer.
- Download the latest updates for your MAC which will automatically download the latest updates for the printer.
- Now reconnect your printer to MAC.
- Go to the Apple menu then system preferences, then click printers and scanners.
- Now select your printer.
- If your printer is not on the list then click + at the bottom and select add a printer or scanner.
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